Sheraton Maui Resort & Spa

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About the property

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Popularity

Very good

General

6446

Tripadvisor 8/10

5336

Booking 8.1/10

166

Expedia 8.2/10

944

Main services

Air conditioned

Spa

Accessible Room

Accessible Facilities

Outdoor heated pool

* Some services may carry an extra charge.

Guest reviews

8.2/10 Very good

Cleanliness8.6/10

Staff and Service8.4/10

Amenities8.2/10

Property conditions and facilities8.2/10

Neighborhood8.6/10

10 / 10

Daria

Staff very nice. Clean rooms. Nice linens. Tasty food options throughout the day. Lovely music in the evenings. Great snorkeling a short walk away. Site adjacent to public beach. Pretty pricey at $1K /night (without breakfast). Unfortunately none-resort residents walk the resort, use the resort's bathroom & outdoor shower facilities and pool. Ironically on my last day, one of the staff asked me for my room number when I asked for a towel by the pool- not their practice to ask, it was his way of testing if I was actually staying at the resort, even though I was wearing the Sheridan wrist band. At check-in only orientation given was a pamphlet and was actually 'pointed' in the direction of elevator (not even told it was in the next building). Did give us a nice room. Only upon checkout did I learn a map was available and offered to guests at check-in. Only by chance learned there was a shopping village and host of restaurants a short walk away. Would have been nice to receive a 3 min orientation up front. Had a great view from the balcony; however, the hum of motors/HVAC from across the site was louder than the birds and ocean waves. Pool was nice. Pool walls in visual disrepair in some spots as are some of the pool side cabanas. Nice landscaping. Lovely koi and koi pond. Great place to whale watch. Flight left late at night so after check-out stored luggage with parking attendant (don't know actual position name)- the persons there were SOOOOO very nice!

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24.02.2025

6 / 10

seyed hamidreza

The rooms are very run down and need remodeling. Motel 6 is a couple of levels better than this. Our friends staying had cockroaches in their room and were told that it is common. The only thing saving it is the great location. Their included breakfast option is weird that it can only be ordered and for buffet you need to pay extra. Why not make it easier and just include buffet. Otherwise great chill and relaxed place. Now too crowded.

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20.02.2025

10 / 10

Robert J.

Beautiful and friendly service.

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17.02.2025

8 / 10

Barney E

Didn’t like expensive parking charge. The bathroom needs to be updated.

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15.02.2025

Information about the area

Kaanapali HI, United States of America

Kāʻanapali is a census-designated place (CDP) in Maui County, Hawaiʻi, United States. The master-planned town is located in the Old Hawaii ahupuaa of Hanakao`o, as in the same name of the southern end of Kaanapali Beach's Hanakao`o Canoe Beach.

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What’s nearby

Ka anapali Beach - 0.2 km
Whalers Village Museum - 0.46 km
Whalers Village Shopping Center - 0.55 km
Lahaina Snuba - 0.77 km
Kaanapali Golf Courses - 0.98 km
Royal Kaanapali Golf Course - 0.98 km

Getting around

(JHM) Lahania-kapalua, Kapalua, US - 4.64 km
lahaina, lahaina harbour, us - 6.36 km
(OGG) Kahului, Kahului, US - 27.58 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Heating
Non-smoking throughout
Designated smoking area
Minimarket on site
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
CCTV in common areas
Smoke alarms
CCTV outside property

Activities

Live music/performance
Tennis court
Billiards
Facial treatments
Body wrap
Spa facilities
Water sport facilities on site
Golf course (within 3 km)
Fitness centre
Games room
Full body massage
Spa/wellness packages
Beachfront
Beach
Hot tub/Jacuzzi
Body treatments
Snorkelling
Diving
Massage
Tour or class about local culture
Spa and wellness centre
Beauty Services
Couples massage
Fitness

Services

Room service
Express check-in/check-out
Car hire
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Packed lunches
24-hour front desk
Vending machine (snacks)
Shuttle service (additional charge)
Vending machine (drinks)
Laundry
Business centre

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Electric vehicle charging station
Parking
Parking on site

Accessibility

Higher level toilet
Lower bathroom sink
Wheelchair accessible
Toilet with grab rails

Pool and wellness

Pool bar
Pool with view
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Shallow end

Languages

English

About the rooms

The accommodation has 480 rooms:

Bedroom

Alarm clock
Linen
Cots

General

Air conditioning
Ironing facilities
Trash cans
Safety deposit box
Heating
Fire extinguisher
Carpeted
Iron
Smoke alarm

Accessibility

Roll-in shower

Room Amenities

Fold-up bed
Non-feather pillow
Feather pillow

Bathroom

Free toiletries
Bath or shower
Toilet paper
Hairdryer
Bathrobe
Toilet
Shower
Towels
Private bathroom
Bath

Media & Technology

Satellite channels
Telephone
Cable channels
Pay-per-view channels
Flat-screen TV

Food & Drink

Tea/Coffee maker

Kitchen

Refrigerator
Dining table

Outdoors

Balcony

View

Sea view
View

Living Area

Sofa
Seating Area
Dining area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

The Sandbar

Access for guests and visitors
No reservation required

Cliff Dive Grill

Access for guests and visitors
No reservation required

Teppan-yaki Dan

Access for guests and visitors
Reservation required

Coral Reef

Access for guests and visitors
No reservation required

Mai Tai

Access for guests and visitors
No reservation required

Black Rock Shave Ice

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Public

Location

On-site

Reservation

Reservation not possible

Cost

US$39.00 per day

Internet

Coverage

Available in the rooms

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 11:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

If applicable, the resort credit can be used towards food and beverage charges." Daily Resort Fee includes: -Daily Enhanced High-Speed Internet Access -Daily Cultural Activities (Hula Lessons, Lei Making, Fire Knife Show, Hawaiian Lawn Activities) for 2ppl -Daily Use of Pickleball Courts – Includes Paddle Rental and Balls for 2ppl -Daily Use of Tennis Courts – Includes Tennis Racket Rental and Tennis Balls for 2ppl -Welcome Shell Lei for 2ppl upon arrival -(2) Logo’s Refillable Water bottle Outdoor Fitness Activities (yoga/fitness training) for 2 guests daily (2 classes provided per day)Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Accomodation license number

W58244676-01